Before calling PARCS for support, try this:
1) Reboot PC
2) Run SYA
3) Update to latest PARCS build

If above does not fix problems "CALL SUPPORT"  (You need an active support contract for support)
In a slow clear voice leave your name, park, phone number and reason for calling

If all fails simply restore P9000DB.MDB file last good backup
   (Check your SYA folder on PARCS9 server or your backup USB drive)

Unlock Codes
*PARCS9/11: coffee
*PARCS8: ultra8
*PARCS7: ultra